ph975 Privacy Policy

1. Introduction

ph975 ("ph975," "we," "us," "our") operates the online gaming platform accessible at ph975.net and any associated mobile applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," "User") who access or use the Platform.

This Privacy Policy ("Policy") describes how ph975 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and how you can exercise those rights.

This Policy should be read together with the ph975 Terms & Conditions. By registering an account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data Controller

ph975 is the data controller responsible for the personal data collected through the Platform. As data controller, ph975 determines the purposes and means of processing your personal information and is accountable for ensuring that such processing complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

ph975 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 13 of this Policy.

3. Data We Collect

ph975 collects personal data from you in the following categories, depending on how you interact with the Platform:

3.1 Registration & Identity Data

When you create a ph975 account, we collect: full legal name, date of birth, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), mobile number, and email address. This information is required to create and maintain your account.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) requirements, ph975 may collect copies of government-issued identification documents such as a Philippine passport, driver's license, PhilSys National ID, SSS/GSIS ID, or other valid Philippine government-issued ID. We may also collect a selfie or live photo for identity verification purposes.

3.3 Financial & Transaction Data

ph975 collects information related to your deposits, withdrawals, wagers, and winnings. This includes GCash account references, PayMaya account references, BDO/BPI/Metrobank account details (account name and number), transaction amounts in Philippine Peso (₱), and transaction timestamps. We do not store full bank account credentials or card numbers on our servers.

3.4 Gaming Activity Data

We collect records of your gaming activity on the Platform, including games played, bet amounts, game outcomes, session durations, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

3.5 Technical & Device Data

When you access the Platform, we automatically collect technical data including your IP address, device type and model, operating system, browser type and version, screen resolution, and general geographic location derived from your IP address.

3.6 Communications Data

If you contact ph975 customer support, we retain records of those communications, including chat transcripts, email correspondence, and call recordings (where applicable), for quality assurance and dispute resolution purposes.

4. How We Use Your Data

ph975 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your ph975 account, including processing login authentication and account security;
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other supported payment methods;
• Regulatory Compliance: To comply with PAGCOR licensing requirements, the Philippine Anti-Money Laundering Act (AMLA), and other applicable Philippine laws and regulations;
• Identity Verification: To verify your identity and age (21+) as required by PAGCOR and to prevent underage gambling;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other prohibited conduct;
• Responsible Gaming: To administer responsible gaming tools including deposit limits, self-exclusion, and session reminders, and to identify players who may be at risk of problem gambling;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the ph975 Platform;
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

ph975 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and ph975 (i.e., to operate your account and provide gaming services);
• Legal Obligation: Processing is required to comply with PAGCOR regulations, AMLA obligations, and other applicable Philippine laws;
• Legitimate Interests: Processing is necessary for ph975's legitimate interests in fraud prevention, platform security, and responsible gaming compliance, provided those interests are not overridden by your rights;
• Consent: For marketing communications and certain non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

ph975 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash (GXI), PayMaya (Voyager Innovations), BDO, BPI, Metrobank, and other payment service providers, solely to process your transactions;
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with document verification and fraud detection;
• Game Providers: Licensed game software providers whose games are available on the ph975 Platform, to the extent necessary to operate those games;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory obligation;
• Law Enforcement: Philippine law enforcement agencies, where required by a valid court order, subpoena, or other legal process;
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers engaged by ph975 to operate and secure the Platform, subject to strict data processing agreements;
• Professional Advisers: Legal counsel, auditors, and compliance consultants, where necessary for ph975 to obtain professional advice or conduct audits.

All third parties with whom ph975 shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

7. Data Retention

ph975 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLA and PAGCOR;
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Gaming Activity Logs: Retained for a minimum of two (2) years for operational and dispute resolution purposes;
• Customer Support Records: Retained for two (2) years from the date of the last interaction;
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, ph975 will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by law.

8. Security Measures

The security measures employed by ph975 include, but are not limited to:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and ph975 servers is encrypted using industry-standard SSL/TLS protocols;
• Data Encryption at Rest: Sensitive personal data stored on ph975 servers is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorized ph975 personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Intrusion Detection: ph975 employs real-time intrusion detection and prevention systems to monitor for and respond to unauthorized access attempts;
• Regular Security Audits: ph975 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities;
• Staff Training: All ph975 personnel who handle personal data receive regular data protection and security awareness training.

While ph975 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph975 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

9. Cookies & Tracking Technologies

ph975 uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyze Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security. These cookies cannot be disabled;
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience;
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping ph975 improve performance and user experience. These cookies do not identify you personally;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of ph975 marketing campaigns, where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential for Platform operation.

10. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph975:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right of Access: The right to request a copy of the personal data ph975 holds about you, along with information about how it is being processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data ph975 holds about you;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph975's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph975 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact ph975's Data Protection Officer using the contact details provided in Section 13. ph975 will respond to all valid requests within thirty (30) days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.

11. Children's Privacy

The ph975 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations enforced by PAGCOR. ph975 does not knowingly collect personal data from individuals under the age of 21.

If ph975 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data in question, and return any deposited funds to the originating payment method after completing necessary verification. If you believe a minor has registered on the ph975 Platform, please contact us immediately using the details in Section 13.

12. Changes to This Privacy Policy

ph975 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, ph975 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Policy periodically to stay informed about how ph975 is protecting your personal data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph975, please contact our Data Protection Officer (DPO):

For general customer support inquiries unrelated to data privacy, you may contact the ph975 support team at [email protected] or via the live chat feature available within the Platform.

If you are not satisfied with ph975's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.